Review of Request verifies that each request has been reviewed for the validity of the authorization and the request, and that company procedures for processing incoming mail were followed.
 

Review of Information Copied verifies that appropriate action was taken to complete the request such as correct dates of services copied, requested information was copied, and the chart was reviewed for sensitive information.
 

Review of Software Applications verifies that quality information is being input into the tracking system thus resulting in quality output on return letters and invoices.
 

Review of Turn Around Time verifies that we are complying with standards set in each facility for responding to requestors of health information.